⭐ WHOLESALE POLICY


Last Updated: 19 Nov. 

Welcome to THE LIVIA WHOLESALE.
This Wholesale Policy outlines the terms for purchasing wholesale products from our website.


1. Eligibility for Wholesale Accounts

Wholesale purchasing is available to:

  • Registered businesses

  • Boutique owners

  • Online sellers

  • Fashion retailers

We may request:

  • Business registration

  • VAT or Tax ID (if applicable)

  • Website or social media for verification


2. Minimum Order Requirements

  • Minimum wholesale order: £150

  • Some collections may have a minimum quantity per style or color

  • Pre-orders may require a deposit


3. Pricing

Wholesale prices are visible only to approved wholesale customers. Prices may vary based on:

  • Inventory

  • Material costs

  • Production changes

  • Exclusive or limited-edition items

Prices can change without notice.


4. Order Processing

Orders are processed within:

  • 1–3 business days for ready-to-ship items

  • 3–7 business days during high-volume periods


5. Returns & Exchanges

Wholesale orders follow our general return policy with additional rules:

  • Returns accepted within 14 days

  • Items must be unused, unworn, with original tags

  • Large quantity returns may have a 5–20% restocking fee

Damaged or defective items must be reported within 48 hours with photos.


6. Bulk Discounts

Large orders may qualify for:

  • Tiered discounts

  • Exclusive early access

  • Priority restocks

Contact us for custom wholesale pricing.


7. Shipping

We ship worldwide.
Shipping fees are calculated by weight, destination, and courier selection.

Customers are responsible for:

  • Customs duties

  • Import taxes

  • VAT (outside UK)


8. Cancellations

Orders cannot be cancelled once processed or shipped.
Pre-orders may be cancelled only if production has not started.


9. Contact

THE LIVIA WHOLESALE
📧 contact@theliviawholesale.com
📞 +44 7756 523350
📍 20 Wenlock Road, London, United Kingdom, N1 7GU