Last Updated:19 Nov. 

1. Accepted Payment Methods

We accept the following payment methods:

• Stripe (Visa, Mastercard, AMEX, Discover)

• Debit cards

• International credit cards

• Apple Pay / Google Pay (if supported by Stripe)

Stripe securely processes all payments.

2. Payment Security

All transactions are encrypted through SSL and processed by Stripe, a PCI-DSS Level 1 certified provider.

We never store credit card information.

3. Currency

All orders are processed in:

• GBP (£) by default
  International customers may see converted amounts depending on currency and bank exchange rates.

4. Payment Verification

For safety, we may require:

• Billing address verification

• ID verification (for high-value orders)

• Fraud screening through Stripe

Suspicious transactions may be cancelled.

5. Failed or Declined Payments

If your payment is declined:

• Ensure card details are correct

• Ensure your bank allows international transactions

• Contact your bank for authorization

We cannot hold items while waiting for payment.

6. Chargebacks

Before initiating a chargeback, customers must contact us to resolve the issue.

Unfair chargebacks may result in:

• Account suspension

• Revoked wholesale access